matrix.org/static/jira/browse/ORG-11

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summary: Captcha process in loop; blocking new user registration
---
created: 2014-10-24 18:25:42.0
creator: johnwoolf
description: |-
On new matrix.org registration the captcha step gets stuck in a loop blocking the progress of registering a user. This happens with and without the email validation step. Attempting to login with the supplied registration credentials does not work either. Seems captcha is genuinely blocking.
As an aside, this captcha seems a little wonky comparatively, Have we looked at other captcha options? Or bagging captcha altogether in favor of email or mobile number validation?
id: '10486'
key: ORG-11
number: '11'
priority: '1'
project: '10003'
reporter: johnwoolf
resolution: '10000'
resolutiondate: 2014-10-24 19:07:06.0
status: '5'
type: '1'
updated: 2014-10-24 19:07:06.0
votes: '0'
watches: '2'
workflowId: '10590'
---
actions:
- author: johnwoolf
body: |-
Google Chrome Version 38.0.2125.104
OS X 10.9.2
created: 2014-10-24 18:27:18.0
id: '10577'
issue: '10486'
type: comment
updateauthor: johnwoolf
updated: 2014-10-24 18:27:18.0
- author: dbkr
body: Filed SYWEB-109 which was the usability issue which caused this .
created: 2014-10-24 19:06:11.0
id: '10578'
issue: '10486'
type: comment
updateauthor: dbkr
updated: 2014-10-24 19:06:11.0
- author: dbkr
body: Was a usability issue, filed as SYWEB-109.
created: 2014-10-24 19:07:06.0
id: '10579'
issue: '10486'
type: comment
updateauthor: dbkr
updated: 2014-10-24 19:07:06.0