70 lines
2.2 KiB
Plaintext
70 lines
2.2 KiB
Plaintext
---
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summary: I can't re-enter existing chats when tapping through contact details
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---
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assignee: gforet
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created: 2015-03-13 18:22:37.0
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creator: matthew
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description: |-
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To reproduce:
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1. tap on an avatar in a groupchat of a user you already have a 1:1 convo with
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2. on their contact details page, tap 'start chat'.
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3. nothing happens.
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id: '11223'
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key: SYIOS-108
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number: '108'
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priority: '1'
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project: '10200'
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reporter: matthew
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resolution: '1'
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resolutiondate: 2015-03-16 10:44:15.0
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status: '5'
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type: '1'
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updated: 2015-03-16 10:44:15.0
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votes: '0'
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watches: '2'
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workflowId: '11323'
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---
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actions:
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- author: jan
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body: This is similar to the web interface, where a separate chat with the same person is started. See SYWEB-324
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created: 2015-03-13 20:12:20.0
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id: '11388'
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issue: '11223'
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type: comment
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updateauthor: jan
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updated: 2015-03-13 20:12:20.0
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- author: matthew
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body: |-
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It's actually a bit different - iOS already tries to have the 'right' functionality of reusing existing chats. It just gets it wrong in this particular UI flow.
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Separately, we do want to support having multiple 1:1 chats with the same user if you really want to - but agreed this should not remotely be the default behaviour.
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created: 2015-03-13 20:31:41.0
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id: '11389'
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issue: '11223'
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type: comment
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updateauthor: matthew
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updated: 2015-03-13 20:31:52.0
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- author: jan
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body: |-
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> we do want to support having multiple 1:1 chats with the same user if you really want to
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What would be the use case though?
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created: 2015-03-13 20:38:28.0
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id: '11390'
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issue: '11223'
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type: comment
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updateauthor: jan
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updated: 2015-03-13 20:38:28.0
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- author: matthew
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body: |-
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a) Separating conversation threads. For instance, I might want to entirely separate my social and professional conversations with someone on my team at work.
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b) Supporting bridging to other chat ecosystems which already have this semantics - e.g. in Lync, you can open multiple conversations with the same person for different topics. To bridge to Lync, we need to support the same.
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Agreed we should not be doing it by default though.
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created: 2015-03-13 20:42:49.0
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id: '11391'
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issue: '11223'
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type: comment
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updateauthor: matthew
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updated: 2015-03-13 20:42:49.0
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