matrix.org/static/jira/browse/SYN-409

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summary: 'Push can stop working for a user '
---
assignee: dbkr
created: 2015-06-04 18:43:33.0
creator: dbkr
description: |-
Several people are reporting that they stop getting push.
Observations from the field:
* It starts working if they toggle push (ie. re-set the pusher)
I have also found a user in the broken state and observed the following:
* Restarting synapse fixes their push
* Restarting synapse also causes messages sent in the interim to get pushed (the invite I sent previously that did not arrive came through after restarting synapse)
Therefore I think this is caused by the event stream that the pusher uses failing.
id: '11622'
key: SYN-409
number: '409'
priority: '1'
project: '10000'
reporter: dbkr
resolution: '1'
resolutiondate: 2016-03-15 11:53:00.0
status: '5'
type: '1'
updated: 2016-03-15 11:53:00.0
votes: '0'
watches: '1'
workflowId: '11723'
---
actions:
- author: dbkr
body: 'We could probably do with more try/catch in the pusher loop: it could be getting an exception and dying'
created: 2015-06-04 21:54:03.0
id: '11828'
issue: '11622'
type: comment
updateauthor: dbkr
updated: 2015-06-04 21:54:03.0